Reviews
Reviews and Testimonials
Awesome first-time experience, I have a few issues with my Truck that needs to be worked on. I picked one item to work on right away and kick the other issues down the road a month or two. I talked to Bill who was able to provide a good estimate that came in 200 bucks cheaper than the dealers. They did the work quickly and were friendly. I defiantly will be taking my truck back to them to get the other needed work done when I can.
March 18, 2024
Mason and Mike have been amazing! I've known Mason for a few years and he is always the first person I can when I have an issue with my car and he gives me a straight answer without beating around the bush or selling me things I don't need. I have recommended him to several people, and everyone is over the moon with his services. I couldn't recommend them both enough!
February 23, 2024
I was tired of being ripped off at the dealership. So, I started taking my car to Mason based on a referral. I could not be happier with the work and professionalism. The rates are reasonable and the quality of the work is outstanding. Mason and Mike have been outstanding each and every time I am there. So much so that my entire family now uses Superior and Mason!
February 23, 2024
Brought my truck to Superior in Apple Valley for 100k mile service and can’t be happier! Whole experience was quick and easy. Mason went thru my truck and I got a text with the recommended services along with picture. Very convenient as I could authorize the work right from my phone. Truck is running great and was able to pick it up same day. I will be bringing all my vehicles here in the future. Thank you!
January 4, 2024
Superior & their awesome Techs/Mechanics went WAY above and beyond to help our family get our vehicle back on the road in difficult time for us. No forced additional repairs, honest recommendations for future needs, no shaming, Just honest, helpful, generous and quality work! Thank you Kyle, Mason & all of Superior Automotive in Apple Valley.
December 31, 2023
I generally don’t leave reviews, but I couldn’t help but be overjoyed by the service Kyle and the team at Superior Automotive provided. My vehicle was running very rough and stalled on me in Apple Valley when I stumbled upon Superior. I brought it in and they were very professional and helpful with servicing my vehicle. They assessed everything and helped give me options to best help my vehicle and get back on the road again. I’d definitely recommend to anybody having car issues to check them out!
December 27, 2023
Brought my pilot in for 100k service, Mason was the tech who preformed the work, looked over the car found a few things that could need replacement called and explained gave me prices. I dropped the car off in the morning received a loaner car for the day which was helpful and able to pick up my vehicle after hours! Great shop and great service. 5/5 quality people and quality service
December 4, 2023
I can’t say enough good things about Superior Auto in Apple Valley. Bill is absolutely amazing and so nice! I had a last minute appointment that Bill got me in for and my car was taken care of right away. They’re so much better than any other place I’ve taken my car. They’re the best, highly recommend!
October 26, 2023
I had two really great experiences at the AV location. Bill Fahey was especially patient and helpful. He had to maneuver through a difficult situation with my warranty company and went way above and beyond what was expected to make sure I got taken care of and be able to have my AC working. I’ll absolutely come back to Superior AV for any future needs and will be suggesting my friends do the same. Thanks again, Bill!
August 5, 2023
My wife referred me to Superior Service when my car was brought to a local dealership and the cost to repair was outrageous. She has spoken very highly about working with Bill on her Saab. Bill was awesome! His approach to getting the necessary items outlined and addressed to get my SHO back on the road was a master class in customer service. Great work and affordable pricing. I will be bringing my vehicle back to Bill and his team for routine maintenance going forward. Thank you!
June 15, 2023
Excellent service and workmanship. Superior Service Center erases all stigma attached to “taking the car to the shop”. Top notch communication. Excellent bodywork, knowledgeable , helpful, fair and friendly staff. Quality work complete in efficient time. My car looks beautiful again. THANK you! I will be back for maintenance . My favorite shop.
February 16, 2023
I continue to use Superior Goodyear. Their staff is friendly, patient, professional and competent. Today Service Manager Dave took good care of me and Technician Mike found what I thought to be a major problem ... only to learn that in less than a half hour, Mike found the cause -- a small broken wire. I'm told he is the best diagnostic guy around and my experience for the past three times he worked on my car validate that. I've come to trust this group for my auto repair and tire needs.
January 27, 2023
Thank you Superior Service Center. I have always had good experiences with Superior service center since using them starting this year. The staff is friendly and prompt. Tonight was my only hiccup. I dropped my car off at 7:30am for a starter that was grinding before turning over. I received a call a few hours later that it was indeed the starter beginning to fail, it can be replaced, and I could pick up my car by the end of the day. The car turned over right away when I picked up but after driving 5 minutes home it would not even crank/grind when trying to start again. Just empty noise. Also had a burnt electrical smell coming from under the hood. I called right away but it was after hours and I had to leave a message. I wonder if a battery connection was left loose or they received a faulty starter. Either way this can't have been started more than once in the shop before phoning me it was fixed. When I brought it in yes the starter was failing but at least it started on the 2nd/ 3rd try and show engagement. How I received it back was worse than when I dropped it off. I'm hoping to update this review tomorrow with confirmation that they are going to stand by their work and fix the issue I already paid for. I understand mistakes happen but excellent customer service is determined by how those mistakes are handled. Update. Superior Auto promptly arranged a tow truck and deduced the problem with the starter was due to a bad part received. They were able to order new, fix and return the car two days later.
December 1, 2022
Today was my first time here and I couldn't be any happier. They were able to squeezed me in today even when they were booked for the next couple of weeks. They were able to fix my muffler before closing. Bill Fahey was great on explaining everything that was going on even suggesting some things. Also gave me a discount. Great customer service I'll definitely recommend them I will definitely go back to get some more work done. Awesome work and customer service. Thank you
September 6, 2022
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